Frequently Asked Questions

Everything you need to know about your next favorite pair of shoes.

How do I determine the right size for my YUMS?

Our footwear generally runs true to size. We recommend checking our detailed Size Guide located on each product page, which includes measurements in inches and centimeters for the perfect fit.

What is your return and exchange policy?

We offer a 30-day window for returns and exchanges. Items must be in their original, unworn condition and include the original packaging to be eligible for a full refund.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.

Are YUMS shoes made with sustainable materials?

At YUMS Footwear, we are committed to ethical fashion. We use a combination of recycled textiles and high-quality synthetic materials to reduce our environmental footprint without compromising on style.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.